Community Needs Assessment 2022/2023

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574 answered most important to them:

  1. 514 said Employment
  2. 449 said Education
  3. 447 said Housing

Customer Satisfaction General Survey

444 answered; 379 said CAA was above Average/Great that’s 85.36%

Customer Satisfaction Service/Outcome

438 answered; 432 said they was Satisfied with their service with CAA that is 98.63 %

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ABOUT US

Harlan County Community Action Agency, Inc. (HCCAA), is a private non-profit 501(C)(3) corporation that began on January 21, 1969, for the purpose of eliminating poverty in Harlan County, Kentucky. The overall purpose of HCCAA is to turn hope into reality and make our low-income individuals more self-sufficient. HCCAA gives a voice to the less fortunate and provides services whether in-house or by our community partners. HCCAA provides a multitude of various programs to assist low-income individuals and families to achieve and sustain self-sufficiency and a sense of well-being in the community. HCCAA programs help to provide better everyday living for persons in the service area. Our agency is needed for transportation, utility and security deposits assistance, medicine, child care, youth services, college tuition, weatherization assistance, homeless assistance, etc.

Donation contributed to Harlan County CAA

$1,000

MAKE A DONATION

Your donation will go toward one of our sponsored programs that does not receive federal or state fundings. For more information, click here.